Terms and Conditions

Estimated Shipping Times

This workbook will be shipped via Canada Post on the first Friday that follows your purchase. We do our best to meet these shipping estimates, but can’t guarantee them. S.M.A.R.T. Tutoring and Test Preparation Services is not responsible for shipped packages that are not tracked. Express post is recommended.

  • Canada: 3-7 business days
  • Outside of Canada: 7-14 business days


Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.


Returns and Exchanges

Once a purchase is made, we cannot accept returns or exchanges. Please contact S.M.A.R.T. Tutoring and Test Preparation Services if you have any problems with your order.

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